Our Mission: JobBroom is committed to creating a safe, respectful, and professional learning environment for all students and job seekers. These Community Guidelines ensure everyone can learn, grow, and succeed together.
1. Core Principles
JobBroom is built on the following core values:
- Respect: Treat everyone with dignity and courtesy
- Safety: Create a secure environment free from harassment and harm
- Professionalism: Maintain professional conduct in all interactions
- Inclusivity: Welcome diversity and embrace different perspectives
- Learning: Foster genuine educational and career development
- Integrity: Be honest, authentic, and transparent
2. Respectful Communication
DO
- ✓ Be polite and courteous
- ✓ Use professional language
- ✓ Listen actively and respect opinions
- ✓ Give constructive feedback
- ✓ Encourage and support others
- ✓ Ask questions respectfully
DON'T
- ✗ Use offensive or abusive language
- ✗ Engage in personal attacks
- ✗ Interrupt or talk over others
- ✗ Make discriminatory remarks
- ✗ Share hate speech
- ✗ Harass or bully others
3. Zero Tolerance Policies
The following behaviors result in IMMEDIATE ACCOUNT TERMINATION with no warnings:
Instant Ban Offenses:
- Sexual Harassment: Unwelcome sexual advances, requests, or explicit content
- Paid Referrals: Requesting or offering money for job referrals
- Explicit Content: Sharing pornographic, violent, or disturbing material
- Hate Speech: Discrimination based on race, religion, gender, sexual orientation, disability, etc.
- Threats & Violence: Threatening harm to others or promoting violence
- Illegal Activities: Promoting or engaging in illegal activities
- Identity Theft: Impersonating others or stealing identities
- Fraud & Scams: Attempting to defraud users or the platform
- Child Exploitation: Any form of child abuse or exploitation
4. English Speaking Practice Guidelines
4.1 With AI Tutor
- Use for genuine English learning purposes
- Practice speaking, pronunciation, and grammar
- Accept AI feedback constructively
- Don't attempt to "trick" or abuse the AI system
4.2 With Human Partners
- Be Respectful: Treat practice partners with courtesy
- Stay On Topic: Focus on English practice and professional conversations
- Be Patient: Everyone is learning; support each other
- No Romantic/Dating: JobBroom is NOT a dating platform
- No Personal Information: Don't share phone numbers, addresses, or financial details in early conversations
- Report Issues: Flag inappropriate behavior immediately
5. Mock Interview & Professional Networking Guidelines
5.1 During Mock Interviews
- Arrive on time for scheduled sessions
- Dress professionally (even for virtual interviews)
- Take feedback seriously and professionally
- Don't argue with interviewers or become defensive
- Use sessions for genuine practice, not to waste experts' time
5.2 Professional Networking
- Verified Professionals Only: Only verified working professionals can offer mentorship
- Free Referrals Only: Referrals are voluntary and FREE - never pay for referrals
- Respect Time: Professionals volunteer their time; be respectful and grateful
- Professional Communication: Use formal, professional language
- No Spamming: Don't mass-message professionals or spam connection requests
- Honesty: Be truthful about your qualifications and experience
6. Content Standards
6.1 Profile Information
- Use your real name and authentic information
- Upload appropriate profile photos (professional headshots preferred)
- Don't use celebrity photos or fake identities
- Keep profile descriptions professional and accurate
6.2 Resumes & Career Documents
- Upload only YOUR OWN resume and documents
- Don't plagiarize or copy others' resumes
- Ensure information is truthful and accurate
- Don't include sensitive personal data (SSN, passport numbers, etc.)
6.3 Messages & Communications
- Keep communications professional and relevant
- Don't spam or send mass unsolicited messages
- No advertising or promotional content without permission
- Respect others' privacy - don't share private conversations
7. Prohibited Activities
The following activities are STRICTLY PROHIBITED:
7.1 Commercial Activities
- Selling products or services to other users
- Recruiting for MLM, pyramid schemes, or "work from home" scams
- Advertising external courses or platforms
- Requesting payments or donations
7.2 Account Misuse
- Creating multiple fake accounts
- Buying/selling accounts
- Sharing account credentials
- Using automation/bots without authorization
7.3 Platform Misuse
- Scraping or extracting data
- Reverse engineering the platform
- Attempting to hack or breach security
- Exploiting bugs or vulnerabilities
8. Diversity & Inclusion
JobBroom celebrates diversity and promotes an inclusive environment:
- All Backgrounds Welcome: Students, job seekers, professionals from all backgrounds
- Language Learners: Support those learning English at all levels
- Gender Equality: Respect all genders and gender identities
- Cultural Sensitivity: Be aware and respectful of cultural differences
- Accessibility: Help make the platform accessible to everyone
9. Privacy & Safety
9.1 Protect Your Privacy
- Don't share personal contact information publicly
- Be cautious about sharing financial information
- Don't share passwords or account access
- Use strong, unique passwords
9.2 Protect Others' Privacy
- Don't share others' personal information without consent
- Don't screenshot and share private conversations
- Respect confidentiality in professional discussions
10. Reporting Violations
If you witness or experience violations of these guidelines:
- In-App Reporting: Use the "Report" button on profiles, messages, or sessions
- Email Support: support@jobbroom.com with details
- Include Evidence: Screenshots, timestamps, user IDs (if safe to collect)
- Urgent Safety Issues: Mark as "Urgent" for immediate attention
All reports are reviewed confidentially. We take violations seriously and investigate promptly.
11. Consequences of Violations
Depending on the severity of the violation:
11.1 Warning
First-time minor violations may result in a written warning.
11.2 Temporary Suspension
Repeated minor violations or moderate violations result in 7-30 day suspension.
11.3 Permanent Ban
Serious violations or repeated offenses result in permanent account termination with no refund.
11.4 Legal Action
Criminal activities (threats, fraud, exploitation) may be reported to law enforcement.
12. Our Commitment to You
JobBroom commits to:
- Active Moderation: 24/7 monitoring and quick response to reports
- Fair Enforcement: Consistent and transparent application of guidelines
- User Safety: Continuous improvement of safety features
- Community Feedback: Regular updates based on user input
- Education: Helping users understand and follow guidelines
13. Updates to Guidelines
We may update these Community Guidelines as our platform evolves. Significant changes will be communicated via email and in-app notifications. Continued use indicates acceptance of updated guidelines.
14. Contact & Support
Questions about Community Guidelines?
Remember: JobBroom is a professional EdTech platform for career growth. Let's work together to create a supportive, respectful, and productive learning community! 🌟