Privacy Policy

1. Introduction

JobBroom ("we," "our," or "us") operates as an educational technology platform providing career development and communication enhancement services. This Privacy Policy applies to all users of our website, mobile application, and related services.

By using JobBroom, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

• Create an Account: Name, email address, phone number, date of birth, gender, location
• Build Your Profile: Educational background, work experience, skills, career goals, profile photo
• Upload Resumes: Resume content, work history, education details
• Subscribe to Premium: Payment information (processed securely through third-party payment gateways)
• Contact Support: Support inquiries, feedback, complaints

2.2 Information Collected Automatically

When you use our Platform, we automatically collect:

• Device Information: Device type, operating system, browser type, IP address
• Usage Data: Pages visited, features used, time spent, click patterns
• Location Data: General location based on IP address (with your consent for precise location)
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

2.3 Information from Third Parties

• Social media profile information (if you choose to link accounts)
• Payment confirmation from payment gateway providers
• Professional verification data (for verified users)

3. How We Use Your Information

Purpose	Examples
Provide Services	AI English tutoring, resume scoring, interview practice, networking
Account Management	User authentication, profile management, subscription handling
Improve Platform	Analyze usage patterns, develop new features, fix bugs
Communication	Service updates, promotional offers, support responses
Safety & Security	Fraud prevention, content moderation, user verification
Legal Compliance	Comply with laws, enforce terms, resolve disputes

5. How We Share Your Information

5.1 We DO NOT Sell Your Personal Data

JobBroom does not sell, rent, or trade your personal information to third parties for their marketing purposes.

5.2 We May Share Data With:

• Other Users: Your public profile information (name, photo, bio) visible to matched practice partners and networking connections
• Service Providers: Cloud hosting, payment processing, analytics, customer support (under strict confidentiality agreements)
• Verified Professionals: Limited profile information when you request networking or mentorship (with your consent)
• Legal Authorities: When required by law, court order, or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets (with notification to users)

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted is encrypted using SSL/TLS protocols
• Secure Storage: Data stored on encrypted servers with restricted access
• Access Controls: Role-based access for employees; regular security audits
• Payment Security: PCI-DSS compliant payment processing through authorized gateways
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

• Active Accounts: Data retained as long as your account is active
• Deleted Accounts: Most data deleted within 30 days; some data retained for legal compliance (transaction records, etc.)

8. Your Privacy Rights

You have the following rights regarding your personal data:

8.1 Access and Portability

Request a copy of your personal data in a structured, machine-readable format.

8.2 Correction

Update or correct inaccurate personal information through account settings.

8.3 Deletion

Request deletion of your account and associated data (subject to legal retention requirements).

8.4 Opt-Out

• Marketing emails: Unsubscribe link in every email
• Analytics cookies: Browser settings or opt-out tools

8.5 Withdraw Consent

Withdraw consent for data processing (may limit service availability).

To exercise these rights, contact us at support@jobbroom.com

9. Children's Privacy

JobBroom's main platform is intended for users aged 16 and above. Our JobBroom Schools program is designed for institutional use under school supervision. Parents or guardians of students using the schools program should contact us at support@jobbroom.com for details on how we handle student data.

Parents or guardians who believe their child has provided information should contact us immediately.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for platform functionality (login, session management)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how users interact with our Platform

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

11. Third-Party Services

Our Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. International Data Transfers

Your data may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

• Email notification to registered users
• Prominent notice on the Platform
• In-app notification

Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data: