Our Commitment to Your Safety
JobBroom is committed to providing a safe, secure, and respectful learning environment. We use encryption, moderation, and verification systems to protect our community. However, your personal safety also depends on your awareness and actions.
1. Protect Your Personal Information
DO
- ✓ Use strong, unique passwords
- ✓ Enable two-factor authentication
- ✓ Keep your profile professional
- ✓ Share career-related information only
- ✓ Verify who you're talking to
DON'T
- ✗ Share your phone number publicly
- ✗ Reveal your home address
- ✗ Share financial information
- ✗ Use the same password everywhere
- ✗ Share account credentials
2. During English Practice & Communication
Practice Partner Safety
- Keep Conversations Professional: Focus on English learning, career topics, and educational discussions
- No Personal Meeting Requests: JobBroom is for online learning only - never meet strangers in person
- Watch for Red Flags: Inappropriate questions, romantic advances, or pressure to move to private chat
- Use Platform Features Only: Don't share WhatsApp, Instagram, or other social media early in conversations
- Trust Your Instincts: If something feels wrong, end the conversation and report
2.1 Warning Signs of Inappropriate Behavior
Report immediately if someone:
- ❌ Asks for romantic/dating conversations
- ❌ Makes sexual comments or advances
- ❌ Pressures you to share personal contact info
- ❌ Requests photos or videos
- ❌ Offers money or gifts
- ❌ Asks you to leave the platform to talk
- ❌ Makes you feel uncomfortable in any way
3. Professional Networking & Referral Safety
Connecting with Professionals
- Verify Professional Status: Look for the "Verified Professional" badge before trusting career advice
- Never Pay for Referrals: All referrals are FREE - paying for referrals is BANNED and likely a scam
- Be Professional: Use formal language and respect professionals' time
- No Guarantee of Referrals: Professionals may offer guidance but are not obligated to refer you
- Don't Share Sensitive Documents Initially: Share only public resume, not ID cards or certificates in first contact
3.1 Spotting Referral Scams
🚨 SCAM ALERT - Report if someone:
- Asks for money for "guaranteed" job referrals
- Promises job placement for a fee
- Requests upfront payment for "processing"
- Claims to have inside connections requiring payment
- Asks for bank details or financial information
- Pressures you to pay urgently
Remember: JobBroom has ZERO tolerance for paid referrals. Anyone requesting payment will be permanently banned.
4. Payment & Financial Safety
Safe Payment Practices
- Use Official Payment Gateway Only: Make payments ONLY through JobBroom's payment system (Razorpay, PayU, etc.)
- Never Pay Users Directly: Don't send money to other users for any reason
- Verify Transaction Details: Check amount, recipient, and service before confirming payment
- Save Payment Receipts: Keep email confirmations and transaction IDs
- Monitor Bank Statements: Report unauthorized charges immediately
- Don't Share Card Details in Chat: Never share CVV, OTP, or full card numbers with anyone
5. Account Security Best Practices
5.1 Password Security
- ✓ Use at least 12 characters (mix of letters, numbers, symbols)
- ✓ Avoid personal information (birthdate, name, etc.)
- ✓ Use different passwords for different platforms
- ✓ Change password every 3-6 months
- ✓ Use a password manager if needed
5.2 Recognizing Phishing & Fake Emails
JobBroom will NEVER:
- ❌ Ask for your password via email or chat
- ❌ Request payment outside the platform
- ❌ Threaten to delete your account without warning
- ❌ Ask for credit card CVV or OTP
- ❌ Send suspicious links from unknown domains
Official Email: All JobBroom emails come from @jobbroom.com domain. Be suspicious of look-alike domains.
6. Privacy Settings & Controls
- Review Privacy Settings: Go to Settings > Privacy to control who can see your profile
- Manage Blocked Users: Block users who make you uncomfortable
- Control Notifications: Adjust what notifications you receive
- Limit Profile Visibility: Choose who can view your full profile details
- Delete Data: You can delete voice recordings, resumes, and messages anytime
7. Voice & Video Safety (During Practice Sessions)
Safe Practice Sessions
- Choose Neutral Background: Don't show personal items, addresses, or identifying information
- Appropriate Attire: Dress professionally even for practice sessions
- No Recording Without Consent: Don't record others without permission
- Report Inappropriate Behavior: Screenshot and report if someone behaves inappropriately
- End Session Anytime: You can leave any practice session if uncomfortable
8. Reporting & Support
How to Report Issues
Report violations immediately through:
- In-App Reporting: Click "Report" button on user profiles or messages
- Email: support@jobbroom.com with subject "Safety Report"
- Include: Screenshots, user ID, date/time, description of incident
What happens next: Our team reviews reports within 24 hours. Violators may be warned, suspended, or permanently banned. You'll receive a confirmation email.
8.1 When to Report
- Sexual harassment or inappropriate advances
- Paid referral solicitation
- Scam attempts or fraud
- Hate speech or discrimination
- Threats or violence
- Spam or commercial solicitation
- Fake profiles or impersonation
- Any behavior violating Community Guidelines
Emergency Situations
If you're facing immediate danger, threats of violence, blackmail, or criminal activity:
Contact Local Authorities First
Then report to JobBroom at: support@jobbroom.com
We cooperate with law enforcement for serious incidents.
9. Digital Wellbeing
Mental Health & Balance
- Take Breaks: Don't overuse the platform - balance online learning with offline activities
- Set Time Limits: Use practice sessions mindfully; quality over quantity
- Handle Rejection Professionally: Not all networking leads to referrals - stay positive
- Seek Support: If experiencing cyberbullying or stress, reach out to support
- Remember Your Worth: Your value isn't determined by platform metrics
10. Parent & Guardian Guidance (For Users 16-18)
For young users (16-18 years old):
- Inform parents/guardians about platform usage
- Don't share school name or location publicly
- Use extra caution when networking with professionals
- Involve parents in career decisions and referrals
- Report any uncomfortable interactions immediately
11. Final Safety Reminders
Stay Safe Summary
- ✓ JobBroom is for professional learning and career development only
- ✓ Never meet strangers from the platform in person
- ✓ Never pay money to other users for any reason
- ✓ Keep conversations professional and educational
- ✓ Protect your personal information at all times
- ✓ Report suspicious behavior immediately
- ✓ Trust your instincts - if it feels wrong, it probably is
- ✓ Use platform safety features (block, report, privacy settings)
- ✓ Remember: Your safety is YOUR responsibility too
Stay Safe, Stay Smart, Stay Successful!